Traffic Office
These qualifications are available at Level 2 and Level 3. At level 2 they concern planning, scheduling and routing goods that are transported overland. Most of the jobs are in haulage and courier companies – outfits which have large amounts of material to move across the country and beyond. It’s an area that requires serious organisational skills.
Routine tasks within a traffic office are things such as managing timetables, planning routes, scheduling loads, and assigning drivers to vehicles. There are also commercial aspects of the business such as quoting for services. At all times, a high standard of customer service must be maintained.
At Level 3 as a traffic office manager you will be responsible for managing the traffic office, ensuring all staff are properly trained on relevant computer systems, check vehicle reports and defect sheets, organise replacement drivers/vehicles as required and ensure the driver rota is complete. You will also be able to use and report on fleet management systems on fuel/vehicle usage
Job Roles
- Traffic Office Clerk
- Traffic Office/Transport Manager
For England
For more details on the qualification itself and the Awarding Organisations who offer it please visit The Register of Regluated Qualifications and enter TRAFFIC OFFICE in the title search.
For Wales
For more details on the qualification itself and the Awarding Organisations who offer it please visit the Database of Approved Qualifications in Wales and enter TRAFFIC OFFICE in the title search.
