The assessment framework sets out a series of criteria and
indicators for assessing a providers quality and capability. Each
indicator is defined by an evaluative Indicator Statement. These
criteria and indicators are arranged into two parts:
Part A…
This looks at an organisation’s customer service process to explore
how well it understands and responds to employers’ needs. Assessment
against Part A is the first step for all organisations seeking Training
Quality Standard certification, and looks at the whole of the
organisation that employers might find themselves working with.
Part B…
This part looks very specifically at the sector areas a provider
might seek to develop expert products and services for, to explore how
well it understands and responds to the specific market area.
Assessment against Part B can look at an organisation’s quality and
capability in delivering to a wide range of specific sectors.
Part B is the key indicator that identifies a provider is able to
offer relevant, quality training and development solutions to our
industry. As such, Skills for Logistics was heavily involved in the
development of the Part B Standard to ensure it delivered a robust and
rigorous framework to make sure only the best providers receive
certification.
Each Sector Skills Council has been involved in the development of
the Part B for their sector and Skills for Logistics is proud to say it
was one of the first to develop their Part B. We believe it will
provide employers with an assurance that they will receive a first
class service.
