The Training Quality Standard provides employers with an assurance
that the organisation they engage with will deliver a professional
service and delivery quality training and development solutions.
Key Features…
The Training Quality Standard is…
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Which means that…
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Focused exclusively on the employer experience.
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The
Standard’s assessment framework makes no mention of funding rules or
other concerns that the LSC has in managing the training providers it
funds. Instead, it has a set of criteria that explore their capability
and performance in meeting employers’ needs.
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Robust, evidence-driven, and able to distinguish between high and low quality.
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The
Standard distinguishes between high and low quality, and certification
has already been denied to a number of organisations because they could
not provide evidence that they met its requirements.
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Insistent that
organisations should measure the satisfaction and impact of their
services, and that certification should only be given where customers
support it.
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The
Standard’s assessment framework requires organisations to show that
their services generate employer impact and satisfaction, and to submit
their application to validation by their own customers, if they are to
be successful.
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Open to all organisations, with certification given only to the best.
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The
Standard is concerned which organisations can deliver high quality
training and development solutions to employers in whatever form they
take, and regardless of their links to public programmes. What matters
is, what they achieve for employers.
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A lasting development to improve the working of the marketplace.
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The
Standard and the arrangements for its ownership and operation have been
designed to keep it focused on raising the quality of training for
years to come, rather than “just another initiative”. The Standard
badge should be on that employers can trust and respect as a good
choice in buying training and development solutions.
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A driver for continued improvement in the quality of training and development solutions.
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The
Standard is not just a one-off hurdle that organisations achieve and
then forget about. Every organisation is given a score that they can
use to compare their approaches with others; and scoring levels are
determined by accepted levels of good practice. As achieving the
Standard drives up capability and performance, we can expect the
required level of performance for certification to gradually but
continuously increase.
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