Step 5 - Core Skills

Stairway Core Skills

Keywords

Core Skill Area	Competency Statement / You should be able to
Looking at yourself critically	Works unsupervised and manages time...
Knowing what others think of you	Can mediate between others (see...
Taking responsibility for your prof...	Identifies own development needs and...
Knowing what is expected of you	Is aware of the importance of own...
Achieving operational excellence	Motivates and supports other team...
Involving others	Reinforces colleagues' awareness of...
Setting standards and boundaries	Sets standards by setting an example
Empowering others	Takes steps to anticipate and minimise...
Problem solving	Encourages and supports others to take...
Knowing limits of responsibility	Guides others as to limits of their own...
Reviewing change	Gives and accepts advice and guidance...
Working together to get things done	Motivates other team members to get...
Supporting others’ development	Is excellent in own job role and passes...
Knowing your colleagues	Is aware of all team members'...
Knowledge of yours and others job...	Is experienced in a wide variety of...
Health & Safety Compliance	Makes others aware of potential risks...
Numeracy	Can understand and interpret...
Using Technology	Is competent in using ICT systems...
Planning workload	Makes constructive suggestions to...
Developing relationships	Develops and builds relationships with...
Delivering customer service	Seeks to improve service to customers
Communicating with customers	Acts as company ambassador to customers...
Speaking, listening & non verbal...	Is confident presenting orally...
Reading	Reads and understands texts from a...
Written	Uses written communication that is...
Listening	Listens actively to gain understanding...
Testing understanding in others	Is able to test understanding when...