Step 4 - Core Skills

Stairway Core Skills

Keywords

Core Skill Area	Competency Statement / You should be able to
Looking at yourself critically	Knows when to seek support, guidance...
Knowing what others think of you	Anticipates situations that involve...
Taking responsibility for your prof...	Is clear about own personal development...
Knowing what is expected of you	Is aware of how they come across to...
Setting standards and boundaries	Challenges unacceptable behaviour
Problem solving	Uses initiative to solve minor...
Knowing limits of responsibility	Understands limits of own authority and...
Reviewing change	Accepts advice and guidance on...
Working together to get things done	Works together with other team members...
Supporting others’ development	Is confident in own job role and...
Knowing your colleagues	Is aware of all team members' roles and...
Knowledge of yours and others job...	Is experienced in a variety of duties...
Health & Safety Compliance	Understands responsibilities to ensure...
Numeracy	Can understand and interpret...
Using Technology	Is fully competent using all ICT...
Planning workload	Makes positive contribution to resource...
Developing relationships	Develops and builds relationships with...
Delivering customer service	Delivers consistently reliable service...
Communicating with customers	Acts as company ambassador to customers...
Speaking, listening & non verbal...	Is confident speaking and listening in...
Reading	Reads and understands texts from a...
Written	Writes to communicate information and...
Listening	Is confident speaking and listening in...