All approved training centres and courses are subject to audit by the Joint Approvals Unit for Periodic Training (JAUPT).
Centre and course auditing will start from 10th September 2008 for PCV centres and 10th September 2009 for LGV Centres. All centres will get at least one visit in each 5 year approval period.
All approved centres will be risk rated by the JAUPT, based on the information contained within their centre approval application. Factors that will influence the risk rating will be things such as the qualifications held by trainers delivering the centre’s approved courses, previous approvals by organisations such as an Awarding Body and other relevant information given on the application form. The programme of approved centre audit visits will reflect the risk ratings allocated to centres.
Centres will be contacted by the JAUPT to arrange appointment for an auditor to visit. The visit will be arranged for a day when a Driver CPC course is taking place as part of the visit will involve observing delivery of an approved course. The audit visit will involve the following:
1. Inspection of centre documentation such as records of training delivered (including name of trainer), trainer qualifications / experience for delivery of specific courses, up to date records of sub-centre addresses (or any other locations training is delivered), policies such as H&S, trainer CPD, QA, Equal Opportunities, data protection, vehicle documentation (if appropriate).
2. Review of the general management of the centre, including procedures for identity checking of drivers, use of the central driver recording database, use of course evaluations and quality assurance (including systems to manage any multi site delivery).
3. Discussion with the Driver CPC Course Administrator to go through the administration process for a specific course.
4. Appraisal of the delivery of a course by sitting in on the course for at least 2 hours at the start or finish.
5. General discussion with the trainer about procedures, course delivery and staff training.
6. Collection of the contact details of a sample of drivers and their employers in order to contact them directly to obtain feedback.
Once a visit has been completed, the auditor will submit a report to JAUPT. JAUPT will feed back the conclusions of the audit for the centre to review and comment upon.
If the audit visit requires further action on the part of the approved centre, this will be specified by the JAUPT, and the centre will be given a deadline for any action to have been completed. Depending on the nature of the actions, a follow up visit may be required.
The conclusions of the audit will then be used to further inform the risk rating given to the centre by JAUPT.