This page contains information about the Mail Services qualification, the NOS that underpins it and the Apprenticeship frameworks that use it.
The Mail Services qualification provides employees dealing with the collection, delivery and processing of all types of mail and parcels with a qualification demonstrating they have the skills and knowledge in order to carry out their role to a professional standard.
This qualification covers safety, security and working relationships within mail services as well as handling mail, maintenance of equipment used in mail services, plan routes to mail destinations, transporting, collecting, sorting and delivering mail, as well as processing mail instructions and processing through automated systems.
The Mail Services qualification demonstrates to an employer that the employee is capable and competent to do their own job and confirms to the employee that they have a range of flexible skills backed up by a nationally recognised vocational qualification.
The Mail Services qualification has been designed for candidates dealing with the collection, delivery and processing of all types of mail and parcels.